Frequently Asked Questions
Straight answers about GUAM Canada, product formats and where to find authoritative use information.
What is GUAM?
GUAM is an Italian body-care brand developed by Lacote around marine algae. The Canadian collection includes seaweed muds, targeted creams and gels, Algascrub and a body-care set.
Who is GUAM Canada?
GUAM Canada brings the GUAM body-care collection to Canadian shoppers. Use our contact page for product and order questions.
How do I choose a product?
Start with the format and application area you prefer. Choose Your GUAM compares all the products and links to their detailed product pages.
What does F.I.R. mean?
F.I.R. stands for far infrared in the GUAM product range. It identifies a product family; it is not a medical-treatment claim.
Where can I find the full ingredients and directions?
Read the complete ingredient list, directions and precautions on your product’s pack. Contact us with the name, size and barcode if you need help identifying an item.
Do slimming or contouring products cause weight loss?
These are topical cosmetic body-care products. Their names do not mean weight loss, disease treatment or a guaranteed result.
What does shipping cost in Canada?
Standard shipping is CAD 12 below CAD 150 and free at CAD 150 or more throughout Canada. The threshold is calculated after discounts and before tax and shipping.
Express shipping is CAD 20 throughout Canada. Eligible free-shipping coupons apply to standard shipping only; Express remains CAD 20.
How do you handle product reviews?
Direct Canadian reviews are moderated under the same rules across star ratings. A verified-purchase label is used only after the merchant has matched the purchase. Any selected manufacturer reviews are identified separately with their source.
How can I contact customer care?
Use the contact form for product or order questions. Include the product name or order reference relevant to your request, and avoid including payment-card details.
Manufacturer references
These references describe the manufacturer’s range. Follow the ingredients, directions and precautions on your own Canadian package.